Namikawa Heibei Co.,Ltd.

HOW TO ORDER

*About Payment

*About Shipping

Placing an Order

We accept international orders from any country where the shipping is possible from Japan.
Please order via our web site, e-mail, fax, or telephone 81-3-3718-4835. We will calculate the total cost including the shipping. After your confirmation, we will send your order.

Price

The price shown on the product pages is in Japanese Yen. The total cost of your order is equal to the price of your selected items plus shipping. The shipping charge will be informed by another e-mail after you place an order. Of course we do not charge your credit card until we receive your confirmation. Total charge estimated by us does not include duties or other custom fees. Your applicable duties, if any, will be charged at your end upon receipt of the package.

Payment

We accept credit card (Visa and MasterCard), International Postal Money Order, and bank wire.

Payment

1) Credit card

We accept Visa and MasterCard. Please use our secure transmission (SSL) when you give us your credit card information. The data is encrypted and safely sent to our secure server. We store the information in a file that is not accessible on the Internet.
To send the card details by fax, please click here. You will find a fax form for the card details. Please print it out and fax it to : 81-3-3718-4900.

2) International postal money order

Please ask for International postal money order for the total amount in Japanese Yen at your nearest post office.

Please send it to :	Namikawa Heibei Co., Ltd.
	1-13-4 Midorigaoka
	Meguro-ku, Tokyo 152-0034
	Japan

3) Bank wire

Please pay the amount for your order, shipping, and bank commission into our account.

Bank account :	Mitsuisumitomo Bank swiftcode SMBCJPJT
	Jiyugaoka Office
	Normal Deposit Account
	Number 0946941

The local (Tokyo) bank charge of 2500 Yen will be added to the total amount.
Please pay any other commission charge you are asked at the bank.

We do not accept bank draft or international money order check.

Shipping

Shipping Method

Our standard shipping is via EMS airmail (Express Mail Service by Japan's post office). Sea mail is available upon request. Please make this request by e-mail, fax, or phone. Please note that sea mail will take your order 1 or 2 months to arrive.

Shipping Cost

EMS shipping cost is fixed by weight and size. We will inform you the shipping cost via e-mail or fax after your order is placed. For your information, the shipping rate of EMS is shown in this web site.

EMS Shipping Rate

Delivery Time

All orders for in-stock items will be shipped within 2 business days after your confirmation. The following is the standard delivery time by EMS.

Asia	2-4 business days
North America	3-5 business days
Europe and other area	4-8 business days

Tracking Information

When your order is shipped, you will be notified the EMS tracking information by e-mail. If you have received a tracking number, please use the direct link below to access EMS.

http://tracking.post.japanpost.jp/service/jsp/refi/DP311-00100.jsp?locale=en

Namikawa Heibei Co.,Ltd.
1-13-4 Midorigaoka, Meguro-ku, Tokyo 152-0034 Japan
Tel: 03-3718-4835 Fax: 03-3718-4900
E-mail: info@namikawa-ltd.co.jp
Open: 9:00 - 17:00 Close: Saturdays, Sundays and National holidays